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What a playbook looks like

Below is a complete playbook, written from an invented lesson on pricing a service job. Each part is shown as it comes out, with a note on what it does for your assistant.

Try it with a video

First one is free. No card.

Summary or playbook?

A summary of the lesson
  • The video explains how to price service jobs.
  • It says to include costs and time.
  • It recommends adding a margin.
The same lesson as a playbook
  • Add 30% on top of costs and hours.
  • Every hour counts, travel included.
  • No price before seeing the job.

The summary says what the video was about. The playbook tells your assistant what to do, with the numbers it needs to do it.

When to use this

Price a service job without losing money
  • The user is about to quote a job for a client
  • The user's jobs keep ending with less money than expected
  • The user asks how much to charge for a service visit

This part tells the assistant when to reach for the playbook. Without it, the method would sit unused.

The method, step by step

The method
  • 1. See the job before quoting. Never give a number from a phone call or one photo. Visit, or ask for a short video walk-through, and note anything that changes the work.
  • 2. List every cost. Materials, parts, disposal, permits, tool wear and fuel, at what you will really pay this week.
  • 3. Count every hour. Travel both ways, buying materials, setup, the work, cleanup and the follow-up call. Multiply by your hourly rate.
  • 4. Add 30% on top. Add 30% to costs plus hours. It pays for the surprises, the quiet weeks and your profit.
  • 5. Send one clear price. Say what is included and what is not, how long the price holds, and when payment is due.

The order matters: the assistant walks you through the steps in this sequence, and can stop you before you skip one.

Rules and numbers

Rules
  • Add 30% on top of costs and hours
  • Every hour counts, travel included
  • No price before seeing the job
  • A quote holds for a fixed time, such as 14 days

The figures make the method concrete. Ask for a price and the assistant adds the 30% without being told.

Mistakes to avoid

Mistakes
  • Quoting on the phone, then paying the difference yourself
  • Leaving out travel and shopping time
  • Lowering the price instead of removing work
  • Forgetting disposal or permit fees

The traps the lesson warns about, so the assistant can warn you in turn.

Examples and questions to try

Example
  • A bathroom tap swap: parts $60, 3 hours with travel at $45 an hour is $135, so $195; plus 30% is $253.50, quoted as $255.

A worked case shows the method in use. Each playbook also lists three questions to ask your assistant, like “Check this quote before I send it.”

Source

Every playbook ends with the video it came from and its creator, so you can always go back to the original. This one comes from an invented lesson made for the Cat & Paste explainer video.

What it does not do

A playbook holds only what the video says. It adds no facts of its own, and it cannot describe what was only shown on screen.

Questions

Where does a playbook go?

Into your AI assistant: through the connector, as a file, or as text you paste.

Can I edit a playbook?

Not inside Cat & Paste. If it missed the point, use its free redo, or copy it as text and change what you like before pasting it.

How long is a playbook?

This one is about 300 words. Most are short like this: the method, not everything that was said.

Every way to give your assistant a playbook, step by step: connect your AI